group "ccmsk:VectorsOfRanks"
Namespace:
Content:
6 elements
Defined:
globally in ccmsk.xsd, see XML source
Includes:
definitions of 6 elements
Used:
Complex Content Model
Content Elements (6):
Known Usage Locations
XML Source (w/o annotations (6); see schema source)
<xsd:group name="VectorsOfRanks">
<xsd:sequence>
<xsd:choice minOccurs="0">
<xsd:element name="agentGroupRanks" type="ssj:doubleList">
</xsd:element>
<xsd:element name="agentGroupRanksRel" type="ssj:doubleList">
</xsd:element>
<xsd:element name="agentGroupRanksFunc" type="ssj:Named">
</xsd:element>
</xsd:choice>
<xsd:choice minOccurs="0">
<xsd:element name="queueRanks" type="ssj:doubleList">
</xsd:element>
<xsd:element name="queueRanksRel" type="ssj:doubleList">
</xsd:element>
<xsd:element name="queueRanksFunc" type="ssj:Named">
</xsd:element>
</xsd:choice>
</xsd:sequence>
</xsd:group>
Content Element Detail
agentGroupRanks
Determines the vector of ranks used for selecting an agent group at a given stage of routing.
Type:
ssj:doubleList, simple content
Defined:
locally, within (this) ccmsk:VectorsOfRanks group
XML Source (w/o annotations (1); see schema source)
<xsd:element name="agentGroupRanks" type="ssj:doubleList">
</xsd:element>

agentGroupRanksFunc
Represents a user-defined function computing ranks. The name attribute gives the name of a class implementing the RankFunction interface from package umontreal.iro.lecuyer.contactcenters.router. Eight signatures of constructors are looked for, in that order: (CallCenter, int, Map), (CallCenter, int), (CallCenter, Map), (int, Map), (CallCenter), (Map), (int), and () (no argument). The first matching constructor is used to create the function object. The CallCenter class comes from package umontreal.iro.lecuyer.contactcenters.msk.model, the integer corresponds to the index of the call type, and the map comes from java.util.

If the constructor accepts a map, it is given a map whose keys are of type String and values are of type Object. The given map is filled with the properties parsed from the prpoerties child element. This can be used to pass parameters to custom rank functions.

Some rank functions require complex state information, such as statistics observed during some time periods. In such cases, mechanisms need to be initialized at the beginning of simulation steps, and started during time intervals the rank function is used. For this, the rank function object might implement the Initializable and ToggleElement interfaces in package umontreal.iro.lecuyer.contactcenters. At the beginning of each step, the simulator calls init() on each initializable rank function, then start() for each function implementing ToggleElement.

Type:
ssj:Named, complex content
Defined:
locally, within (this) ccmsk:VectorsOfRanks group
XML Source (w/o annotations (1); see schema source)
<xsd:element name="agentGroupRanksFunc" type="ssj:Named">
</xsd:element>

agentGroupRanksRel
Determines the vector of ranks used for selecting an agent group at a given stage of routing relative to the previously used vector. When a relative vector of ranks is used, the rank for an agent group is determined by adding the previous rank to the given value. If the previous rank is infinite, only the given value is used. If the given value is infinite, the rank becomes infinite as well.
Type:
ssj:doubleList, simple content
Defined:
locally, within (this) ccmsk:VectorsOfRanks group
XML Source (w/o annotations (1); see schema source)
<xsd:element name="agentGroupRanksRel" type="ssj:doubleList">
</xsd:element>

queueRanks
Determines the vector of ranks used for deciding in which waiting queues a call not served immediately goes in. This element is optional; if it is omitted, the vector of ranks for queueing is obtained using agentGroupRanks or agentGroupRanksRel.
Type:
ssj:doubleList, simple content
Defined:
locally, within (this) ccmsk:VectorsOfRanks group
XML Source (w/o annotations (1); see schema source)
<xsd:element name="queueRanks" type="ssj:doubleList">
</xsd:element>

queueRanksFunc
Similar to agentGroupRanksFunc for ranks associated with waiting queues.
Type:
ssj:Named, complex content
Defined:
locally, within (this) ccmsk:VectorsOfRanks group
XML Source (w/o annotations (1); see schema source)
<xsd:element name="queueRanksFunc" type="ssj:Named">
</xsd:element>

queueRanksRel
Similar to agentGroupRanksRel for priorities of queues. This element is optional; if it is omitted, the vector of ranks for queueing is obtained using agentGroupRanks or agentGroupRanksRel.
Type:
ssj:doubleList, simple content
Defined:
locally, within (this) ccmsk:VectorsOfRanks group
XML Source (w/o annotations (1); see schema source)
<xsd:element name="queueRanksRel" type="ssj:doubleList">
</xsd:element>

XML Schema documentation generated with DocFlex/XML (Kit) v1.6.8
DocFlex/XML (Kit) is a freeware edition of DocFlex/XML, which is a powerful template-driven documentation and report generator from any data stored in XML files. Based on an innovative technology developed by FILIGRIS WORKS, this new tool offers virtuoso data querying and formatting capabilities not found in anything else!
Need to convert your XML data into a clear nice-looking documentation or reports? Web-ready hypertext HTML or printable MS Word / OpenOffice.org friendly RTF? DocFlex/XML may be a cheap, quick and effective solution exactly for this task!
Have questions? Not sure how to use it? Just send us e-mail to contact@filigris.com and we are always happy to help you! See also our services at www.filigris.com