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ContactCenters V. 0.9.9. |
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java.lang.Objectumontreal.iro.lecuyer.contactcenters.msk.stat.AbstractCallCenterStatProbes
public class AbstractCallCenterStatProbes
This base class defines two maps that contain the statistical probes being
managed. The first map, tallyMap
, associates types of performance
measures with matrices of tallies. The second map, fmmTallyMap
,
binds types of performance measures with matrices of function of multiple
means tallies. The methods in this class assume that every type of
performance measure do not appear in both maps.
Field Summary | |
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protected Map<PerformanceMeasureType,MatrixOfFunctionOfMultipleMeansTallies<?>> |
fmmTallyMap
Map associating types of performance measures with matrices of function of multiple means tallies. |
protected Map<PerformanceMeasureType,MatrixOfTallies<?>> |
tallyMap
Map associating types of performance measures with matrices of tallies. |
Constructor Summary | |
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AbstractCallCenterStatProbes()
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Method Summary | |
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DoubleMatrix2D |
getAverage(PerformanceMeasureType pm)
|
DoubleMatrix2D[] |
getConfidenceInterval(PerformanceMeasureType pm,
double level)
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Map<PerformanceMeasureType,MatrixOfStatProbes<?>> |
getMatricesOfStatProbes()
Returns a map containing the matrix of statistical probes for each type of performance measure. |
MatrixOfFunctionOfMultipleMeansTallies<?> |
getMatrixOfFunctionOfMultipleMeansTallies(PerformanceMeasureType pm)
Returns a matrix of function of multiple means tallies corresponding to the given type pm of performance measure. |
MatrixOfStatProbes<?> |
getMatrixOfStatProbes(PerformanceMeasureType pm)
Returns a matrix of statistical probes corresponding to the given type pm of performance measure. |
MatrixOfTallies<?> |
getMatrixOfTallies(PerformanceMeasureType pm)
Returns a matrix of tallies corresponding to the given type pm of performance measure. |
MatrixOfTallies<TallyStore> |
getMatrixOfTallyStores(PerformanceMeasureType pm)
Returns a matrix of tallies corresponding to the given type pm of performance measure. |
DoubleMatrix2D |
getMax(PerformanceMeasureType pm)
|
DoubleMatrix2D |
getMin(PerformanceMeasureType pm)
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PerformanceMeasureType[] |
getPerformanceMeasures()
Returns the types of performance measures contained into the implemented set of call center probes. |
DoubleMatrix2D |
getVariance(PerformanceMeasureType pm)
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DoubleMatrix2D |
getVarianceOfAverage(PerformanceMeasureType pm)
|
boolean |
hasPerformanceMeasure(PerformanceMeasureType pm)
Determines if the implementing set of call center probes contains a matrix of probes for the performance measure pm. |
void |
init()
Initializes the statistical collectors contained in this object. |
protected void |
initPerformanceMeasures()
|
Methods inherited from class java.lang.Object |
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clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait |
Field Detail |
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protected Map<PerformanceMeasureType,MatrixOfTallies<?>> tallyMap
protected Map<PerformanceMeasureType,MatrixOfFunctionOfMultipleMeansTallies<?>> fmmTallyMap
Constructor Detail |
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public AbstractCallCenterStatProbes()
Method Detail |
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protected void initPerformanceMeasures()
public void init()
CallCenterStatProbes
init
in interface CallCenterStatProbes
public PerformanceMeasureType[] getPerformanceMeasures()
CallCenterStatProbes
getPerformanceMeasures
in interface CallCenterStatProbes
public boolean hasPerformanceMeasure(PerformanceMeasureType pm)
CallCenterStatProbes
CallCenterStatProbes.getPerformanceMeasures()
returns an
array containing pm.
hasPerformanceMeasure
in interface CallCenterStatProbes
pm
- the type of performance measure.
public Map<PerformanceMeasureType,MatrixOfStatProbes<?>> getMatricesOfStatProbes()
CallCenterStatProbes
getMatricesOfStatProbes
in interface CallCenterStatProbes
public MatrixOfStatProbes<?> getMatrixOfStatProbes(PerformanceMeasureType pm)
CallCenterStatProbes
NoSuchElementException
.
getMatrixOfStatProbes
in interface CallCenterStatProbes
pm
- the type of performance measure.
public MatrixOfTallies<?> getMatrixOfTallies(PerformanceMeasureType pm)
CallCenterStatProbes
CallCenterStatProbes.getMatrixOfStatProbes(PerformanceMeasureType)
and casts the
results into a matrix of tallies.
getMatrixOfTallies
in interface CallCenterStatProbes
pm
- the type of performance measure.
public MatrixOfTallies<TallyStore> getMatrixOfTallyStores(PerformanceMeasureType pm)
CallCenterStatProbes
CallCenterStatProbes.getMatrixOfStatProbes(PerformanceMeasureType)
and casts the
results into a matrix of tallies that can store their observations.
getMatrixOfTallyStores
in interface CallCenterStatProbes
pm
- the type of performance measure.
public MatrixOfFunctionOfMultipleMeansTallies<?> getMatrixOfFunctionOfMultipleMeansTallies(PerformanceMeasureType pm)
CallCenterStatProbes
CallCenterStatProbes.getMatrixOfStatProbes(PerformanceMeasureType)
and casts the
results into a matrix of tallies.
getMatrixOfFunctionOfMultipleMeansTallies
in interface CallCenterStatProbes
pm
- the type of performance measure.
public DoubleMatrix2D getAverage(PerformanceMeasureType pm)
getAverage
in interface CallCenterStatProbes
public DoubleMatrix2D getMax(PerformanceMeasureType pm)
getMax
in interface CallCenterStatProbes
public DoubleMatrix2D getMin(PerformanceMeasureType pm)
getMin
in interface CallCenterStatProbes
public DoubleMatrix2D getVariance(PerformanceMeasureType pm)
getVariance
in interface CallCenterStatProbes
public DoubleMatrix2D getVarianceOfAverage(PerformanceMeasureType pm)
getVarianceOfAverage
in interface CallCenterStatProbes
public DoubleMatrix2D[] getConfidenceInterval(PerformanceMeasureType pm, double level)
getConfidenceInterval
in interface CallCenterStatProbes
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ContactCenters V. 0.9.9. |
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