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ContactCenters V. 0.9.9. |
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java.lang.Objectumontreal.iro.lecuyer.contactcenters.router.RouterState
public class RouterState
Represents state information for a router. This information includes the contents of waiting queues, and the contacts served by agents.
Constructor Summary | |
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protected |
RouterState(Router router)
Constructs a new state information for a router router. |
Method Summary | |
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AgentGroupState[] |
getAgentGroups()
Returns the state of each agent group saved at the time the state of the router was saved. |
Map<AgentState,ReroutingState> |
getAgentReroutingInfo()
Returns the agent rerouting information saved at the time the state of the router was saved. |
Map<DequeueEvent,ReroutingState> |
getContactReroutingInfo()
Returns the contact rerouting information saved at the time the state of the router was saved. |
WaitingQueueState[] |
getWaitingQueues()
Returns the state of the waiting queues attached to the router at the time the state of the router was saved. |
Methods inherited from class java.lang.Object |
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clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait |
Constructor Detail |
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protected RouterState(Router router)
router
- the router being processed.Method Detail |
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public AgentGroupState[] getAgentGroups()
public Map<AgentState,ReroutingState> getAgentReroutingInfo()
Agent
while each value is of type ReroutingState
.
public Map<DequeueEvent,ReroutingState> getContactReroutingInfo()
DequeueEvent
while each value is of class ReroutingState
.
public WaitingQueueState[] getWaitingQueues()
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ContactCenters V. 0.9.9. |
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