umontreal.iro.lecuyer.contactcenters.expdelay
Interfaces
WaitingTimePredictor
Classes
ExpectedDelayPredictor
ExpectedDelayPredictorHQ
ExpectedDelayWithAbandonPredictor
HeadOfQueuePredictor
LastWaitingTimePerQueuePredictor
LastWaitingTimePredictor
MeanNLastWaitingTimePerQueuePredictor
MeanNLastWaitingTimePredictor