ContactCenters
V. 0.9.9.

umontreal.iro.lecuyer.contactcenters.msk.params
Enum GroupToTypeMapSource

java.lang.Object
  extended by java.lang.Enum<GroupToTypeMapSource>
      extended by umontreal.iro.lecuyer.contactcenters.msk.params.GroupToTypeMapSource
All Implemented Interfaces:
Serializable, Comparable<GroupToTypeMapSource>

public enum GroupToTypeMapSource
extends Enum<GroupToTypeMapSource>

Java class for GroupToTypeMapSource.

The following schema fragment specifies the expected content contained within this class.

 <simpleType name="GroupToTypeMapSource">
   <restriction base="{http://www.w3.org/2001/XMLSchema}string">
     <enumeration value="incidenceMatrixGT"/>
     <enumeration value="ranksGT"/>
     <enumeration value="ranksGTAndRegions"/>
     <enumeration value="typeToGroupMap"/>
   </restriction>
 </simpleType>
 


Enum Constant Summary
INCIDENCE_MATRIX_GT
          For each row
RANKS_GT
          For each agent group, a list of contact types sorted in increasing order of type identifier is first obtained by enumerating the types with finite ranks.
RANKS_GT_AND_REGIONS
          Similar to
TYPE_TO_GROUP_MAP
          For each agent group
 
Method Summary
static GroupToTypeMapSource fromValue(String v)
           
 String value()
           
static GroupToTypeMapSource valueOf(String name)
          Returns the enum constant of this type with the specified name.
static GroupToTypeMapSource[] values()
          Returns an array containing the constants of this enum type, in the order they are declared.
 
Methods inherited from class java.lang.Enum
clone, compareTo, equals, finalize, getDeclaringClass, hashCode, name, ordinal, toString, valueOf
 
Methods inherited from class java.lang.Object
getClass, notify, notifyAll, wait, wait, wait
 

Enum Constant Detail

INCIDENCE_MATRIX_GT

public static final GroupToTypeMapSource INCIDENCE_MATRIX_GT
For each row
 <?xml version="1.0" encoding="UTF-8"?><i xmlns="http://www.w3.org/1999/xhtml" xmlns:cc="http://www.iro.umontreal.ca/lecuyer/contactcenters" xmlns:ccapp="http://www.iro.umontreal.ca/lecuyer/contactcenters/app" xmlns:ccmsk="http://www.iro.umontreal.ca/lecuyer/contactcenters/msk" xmlns:jxb="http://java.sun.com/xml/ns/jaxb" xmlns:ssj="http://www.iro.umontreal.ca/lecuyer/ssj" xmlns:xsd="http://www.w3.org/2001/XMLSchema">i</i>
 
of the incidence matrix, this strategy creates a row in the group-to-type map with a column having a value
 <?xml version="1.0" encoding="UTF-8"?><i xmlns="http://www.w3.org/1999/xhtml" xmlns:cc="http://www.iro.umontreal.ca/lecuyer/contactcenters" xmlns:ccapp="http://www.iro.umontreal.ca/lecuyer/contactcenters/app" xmlns:ccmsk="http://www.iro.umontreal.ca/lecuyer/contactcenters/msk" xmlns:jxb="http://java.sun.com/xml/ns/jaxb" xmlns:ssj="http://www.iro.umontreal.ca/lecuyer/ssj" xmlns:xsd="http://www.w3.org/2001/XMLSchema">k</i>
 
for each
 <?xml version="1.0" encoding="UTF-8"?><tt xmlns="http://www.w3.org/1999/xhtml" xmlns:cc="http://www.iro.umontreal.ca/lecuyer/contactcenters" xmlns:ccapp="http://www.iro.umontreal.ca/lecuyer/contactcenters/app" xmlns:ccmsk="http://www.iro.umontreal.ca/lecuyer/contactcenters/msk" xmlns:jxb="http://java.sun.com/xml/ns/jaxb" xmlns:ssj="http://www.iro.umontreal.ca/lecuyer/ssj" xmlns:xsd="http://www.w3.org/2001/XMLSchema">true</tt>
 
value at position
 <?xml version="1.0" encoding="UTF-8"?><i xmlns="http://www.w3.org/1999/xhtml" xmlns:cc="http://www.iro.umontreal.ca/lecuyer/contactcenters" xmlns:ccapp="http://www.iro.umontreal.ca/lecuyer/contactcenters/app" xmlns:ccmsk="http://www.iro.umontreal.ca/lecuyer/contactcenters/msk" xmlns:jxb="http://java.sun.com/xml/ns/jaxb" xmlns:ssj="http://www.iro.umontreal.ca/lecuyer/ssj" xmlns:xsd="http://www.w3.org/2001/XMLSchema">(i, k)</i>
 
in the incidence matrix. This gives lists of contact types sorted in increasing order of type identifier.


RANKS_GT

public static final GroupToTypeMapSource RANKS_GT
For each agent group, a list of contact types sorted in increasing order of type identifier is first obtained by enumerating the types with finite ranks. Each row of the resulting group-to-type map is then sorted in rank-increasing order. Contact types sharing the same rank are sorted in increasing order of type identifier.


RANKS_GT_AND_REGIONS

public static final GroupToTypeMapSource RANKS_GT_AND_REGIONS
Similar to
 <?xml version="1.0" encoding="UTF-8"?><tt xmlns="http://www.w3.org/1999/xhtml" xmlns:cc="http://www.iro.umontreal.ca/lecuyer/contactcenters" xmlns:ccapp="http://www.iro.umontreal.ca/lecuyer/contactcenters/app" xmlns:ccmsk="http://www.iro.umontreal.ca/lecuyer/contactcenters/msk" xmlns:jxb="http://java.sun.com/xml/ns/jaxb" xmlns:ssj="http://www.iro.umontreal.ca/lecuyer/ssj" xmlns:xsd="http://www.w3.org/2001/XMLSchema">ranksGT</tt>
 
but also takes account of region identifiers associated with contact types and agent groups. A region identifier is set up by using a string property named
 <?xml version="1.0" encoding="UTF-8"?><tt xmlns="http://www.w3.org/1999/xhtml" xmlns:cc="http://www.iro.umontreal.ca/lecuyer/contactcenters" xmlns:ccapp="http://www.iro.umontreal.ca/lecuyer/contactcenters/app" xmlns:ccmsk="http://www.iro.umontreal.ca/lecuyer/contactcenters/msk" xmlns:jxb="http://java.sun.com/xml/ns/jaxb" xmlns:ssj="http://www.iro.umontreal.ca/lecuyer/ssj" xmlns:xsd="http://www.w3.org/2001/XMLSchema">region</tt>
 
and whose value corresponds to the identifier. Sorting gives precedence to local assignments, i.e., the list of contact types for each agent group
 <?xml version="1.0" encoding="UTF-8"?><i xmlns="http://www.w3.org/1999/xhtml" xmlns:cc="http://www.iro.umontreal.ca/lecuyer/contactcenters" xmlns:ccapp="http://www.iro.umontreal.ca/lecuyer/contactcenters/app" xmlns:ccmsk="http://www.iro.umontreal.ca/lecuyer/contactcenters/msk" xmlns:jxb="http://java.sun.com/xml/ns/jaxb" xmlns:ssj="http://www.iro.umontreal.ca/lecuyer/ssj" xmlns:xsd="http://www.w3.org/2001/XMLSchema">i</i>
 
contains all contact types in the same region as
 <?xml version="1.0" encoding="UTF-8"?><i xmlns="http://www.w3.org/1999/xhtml" xmlns:cc="http://www.iro.umontreal.ca/lecuyer/contactcenters" xmlns:ccapp="http://www.iro.umontreal.ca/lecuyer/contactcenters/app" xmlns:ccmsk="http://www.iro.umontreal.ca/lecuyer/contactcenters/msk" xmlns:jxb="http://java.sun.com/xml/ns/jaxb" xmlns:ssj="http://www.iro.umontreal.ca/lecuyer/ssj" xmlns:xsd="http://www.w3.org/2001/XMLSchema">i</i>
 
before any other type.


TYPE_TO_GROUP_MAP

public static final GroupToTypeMapSource TYPE_TO_GROUP_MAP
For each agent group
 <?xml version="1.0" encoding="UTF-8"?><i xmlns="http://www.w3.org/1999/xhtml" xmlns:cc="http://www.iro.umontreal.ca/lecuyer/contactcenters" xmlns:ccapp="http://www.iro.umontreal.ca/lecuyer/contactcenters/app" xmlns:ccmsk="http://www.iro.umontreal.ca/lecuyer/contactcenters/msk" xmlns:jxb="http://java.sun.com/xml/ns/jaxb" xmlns:ssj="http://www.iro.umontreal.ca/lecuyer/ssj" xmlns:xsd="http://www.w3.org/2001/XMLSchema">i,</i>
 
this method constructs a list containing all contact types referring to it in the type-to-group map, sorted in increasing order of type identifier.

Method Detail

values

public static GroupToTypeMapSource[] values()
Returns an array containing the constants of this enum type, in the order they are declared. This method may be used to iterate over the constants as follows:
for (GroupToTypeMapSource c : GroupToTypeMapSource.values())
    System.out.println(c);

Returns:
an array containing the constants of this enum type, in the order they are declared

valueOf

public static GroupToTypeMapSource valueOf(String name)
Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)

Parameters:
name - the name of the enum constant to be returned.
Returns:
the enum constant with the specified name
Throws:
IllegalArgumentException - if this enum type has no constant with the specified name
NullPointerException - if the argument is null

value

public String value()

fromValue

public static GroupToTypeMapSource fromValue(String v)

ContactCenters
V. 0.9.9.

To submit a bug or ask questions, send an e-mail to Richard Simard.