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ContactCenters V. 0.9.9. |
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public interface ExitedContactListener
Represents an exited-contact listener which gets notified when a contact exits the system. A contact can leave the center when it is served, dequeued or blocked.
Method Summary | |
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void |
blocked(Router router,
Contact contact,
int bType)
This method is called when the contact contact is blocked in the router router. |
void |
dequeued(Router router,
DequeueEvent ev)
This method is called when a contact leaves a waiting queue linked to the router router, without being served. |
void |
served(Router router,
EndServiceEvent ev)
This method is called when a contact was served by an agent. |
Method Detail |
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void blocked(Router router, Contact contact, int bType)
router
- the router causing the blocking.contact
- the blocked contact.bType
- an indicator giving the reason why the contact is blocked.void dequeued(Router router, DequeueEvent ev)
router
- the router causing the dequeueing.ev
- the dequeue event.void served(Router router, EndServiceEvent ev)
router
- the router managing the contact.ev
- the end service event.
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ContactCenters V. 0.9.9. |
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