ContactCenters
V. 0.9.9.

Package umontreal.iro.lecuyer.contactcenters.expdelay

Provides facilities to predict the waiting time of contacts.

See:
          Description

Interface Summary
WaitingTimePredictor Represents a heuristic that can predict the waiting time of a contact depending on the system's state.
 

Class Summary
ExpectedDelayPredictor Approximates the expected waiting time conditional on a given queue assuming that service times are i.i.d.
ExpectedDelayPredictorHQ  
ExpectedDelayWithAbandonPredictor  
HeadOfQueuePredictor Head of queue waiting time predictor.
LastWaitingTimePerQueuePredictor Waiting time predictor using the waiting time of the last contact exiting queue q for service as a prediction for the waiting time of a new contact entering queue q.
LastWaitingTimePredictor Waiting time predictor using the waiting time of the last contact beginning service as a prediction for the waiting time.
MeanNLastWaitingTimePerQueuePredictor  
MeanNLastWaitingTimePredictor  
 

Package umontreal.iro.lecuyer.contactcenters.expdelay Description

Provides facilities to predict the waiting time of contacts. This package defines an interface, WaitingTimePredictor, representing a waiting-time predictor. Before a predictor can be used, it must be registered with a router. This registration allows the predictor to register any observer necessary to track system's state. A prediction can be obtained for any contact, whether it is newly-arrived, or is already waiting in a queue.


ContactCenters
V. 0.9.9.

To submit a bug or ask questions, send an e-mail to Richard Simard.