umontreal.iro.lecuyer.contactcenters.expdelay
Interfaces 
WaitingTimePredictor
Classes 
ExpectedDelayPredictor
ExpectedDelayPredictorHQ
ExpectedDelayWithAbandonPredictor
HeadOfQueuePredictor
LastWaitingTimePerQueuePredictor
LastWaitingTimePredictor
MeanNLastWaitingTimePerQueuePredictor
MeanNLastWaitingTimePredictor