|
ContactCenters V. 0.9.9. |
||||||||
PREV CLASS NEXT CLASS | FRAMES NO FRAMES | ||||||||
SUMMARY: NESTED | FIELD | CONSTR | METHOD | DETAIL: FIELD | CONSTR | METHOD |
java.lang.Objectumontreal.iro.lecuyer.contactcenters.msk.model.DialerObjects
public class DialerObjects
Regroups objects used by dialers. This class encapsulates the testing set containing all the agent groups, and value generators for the reaching probability, and reaching and failing times. These parameters are the same for every dialer, but they are not needed if no dialer is used.
Constructor Summary | |
---|---|
DialerObjects(CallCenter cc)
Constructs a new set of dialer objects from the given call center model. |
Method Summary | |
---|---|
AgentGroupSet |
getAgentGroupTestSet()
Returns the testing set of agent groups used by some dialing policies. |
ValueGenerator |
getFailTimeGen()
Returns the value generator for the needed time for an outbound call to fail. |
ValueGenerator |
getProbReachGen()
Returns the value generator giving the probability of right party connect for any outbound call. |
ValueGenerator |
getReachTimeGen()
Returns the value generator giving the needed time for a caller to be reached. |
Methods inherited from class java.lang.Object |
---|
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait |
Constructor Detail |
---|
public DialerObjects(CallCenter cc)
cc
- the call center model.Method Detail |
---|
public AgentGroupSet getAgentGroupTestSet()
public ValueGenerator getProbReachGen()
public ValueGenerator getReachTimeGen()
public ValueGenerator getFailTimeGen()
getReachTimeGen()
, for
fail times.
|
ContactCenters V. 0.9.9. |
||||||||
PREV CLASS NEXT CLASS | FRAMES NO FRAMES | ||||||||
SUMMARY: NESTED | FIELD | CONSTR | METHOD | DETAIL: FIELD | CONSTR | METHOD |