element <conferenceTime>
Namespace:
Type:
Content:
complex, 8 attributes, 4 elements
Defined:
locally at 1 location
XML Representation Summary
<conferenceTime
    agent
 = 
xsd:int
    distributionClass
 = 
xsd:string
    estimateParameters
 = 
xsd:boolean : "false"
    generatorClass
 = 
xsd:string
    group
 = 
xsd:int
    mult
 = 
xsd:double : "1"
    shift
 = 
xsd:double
    unit
 = 
("NANOSECOND" | "MICROSECOND" | "MILLISECOND" | "SECOND" | "MINUTE" | "HOUR" | "DAY" | "WEEK")
    >
   
Content: 
</conferenceTime>
May contain elements (4):
May be included in elements (2):
Usage / Definition Locations
Annotation
Determines the distribution of the conference times for calls of this type. Conference times are specified in a way similar to service times (see the preceding element serviceTime), but they are used only when an agent transferred a call to another agent. This conference time represents the time spent by the primary agent with the secondary agent, and adds up to the regular service time. The multipliers for conference times are applied in a way similar to service times, except that the attribute name for the multipliers is conferenceTimesMult.

XML Schema documentation generated with DocFlex/XML (Kit) v1.6.8
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