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ContactCenters V. 0.9.9. |
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java.lang.Objectumontreal.iro.lecuyer.contactcenters.expdelay.LastWaitingTimePredictor
umontreal.iro.lecuyer.contactcenters.expdelay.LastWaitingTimePerQueuePredictor
public class LastWaitingTimePerQueuePredictor
Waiting time predictor using the waiting time of the last contact exiting queue q for service as a prediction for the waiting time of a new contact entering queue q. This predictor collects the waiting times of contacts, and stores the last waiting time separately for each queue. If a prediction is requested for a specific queue, the last waiting time for that queue is given. If a prediction is requested for any queue, the last waiting time over all queues is given.
Constructor Summary | |
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LastWaitingTimePerQueuePredictor()
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Method Summary | |
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protected void |
dequeued(DequeueEvent ev)
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double |
getWaitingTime(Contact contact,
WaitingQueue queue)
Returns a prediction of the waiting time for the given contact contact conditional on the contact joining the waiting queue queue. |
void |
init()
Resets any internal variable of this predictor. |
void |
setRouter(Router router)
Sets the router associated with this predictor to router. |
Methods inherited from class umontreal.iro.lecuyer.contactcenters.expdelay.LastWaitingTimePredictor |
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getRouter, getWaitingTime, isCollectingAbandonment, isCollectingService, setCollectingAbandonment, setCollectingService |
Methods inherited from class java.lang.Object |
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clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait |
Constructor Detail |
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public LastWaitingTimePerQueuePredictor()
Method Detail |
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public double getWaitingTime(Contact contact, WaitingQueue queue)
WaitingTimePredictor
Double.NaN
if it cannot make a prediction for the given contact,
or the given waiting queue.
getWaitingTime
in interface WaitingTimePredictor
getWaitingTime
in class LastWaitingTimePredictor
contact
- the contact for which a delay is predicted.queue
- the target waiting queue.
public void init()
WaitingTimePredictor
init
in interface WaitingTimePredictor
init
in class LastWaitingTimePredictor
public void setRouter(Router router)
WaitingTimePredictor
setRouter
in interface WaitingTimePredictor
setRouter
in class LastWaitingTimePredictor
router
- the new router.protected void dequeued(DequeueEvent ev)
dequeued
in class LastWaitingTimePredictor
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ContactCenters V. 0.9.9. |
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