simpleType "ccmsk:AgentSelectionScore"
Namespace:
Defined:
globally in ccmsk.xsd, see XML source
Used:
Datatype Representation Summary
("WEIGHTONLY" | "NUMFREEAGENTS" | "LONGESTIDLETIME")
All Direct / Indirect Based Attributes (1):
Known Usage Locations
Annotation
Parameter indicating how the agent selection score is computed by agents' preference-based routers.
Type Definition Detail
Type Derivation Tree
xsd:string
  ccmsk:AgentSelectionScore (restriction)
Derivation:
restriction of xsd:string
Facets:
enumeration:
"WEIGHTONLY"  -  The score for an agent group i for contact type k corresponds to the weight w TG (k, i).
"NUMFREEAGENTS"  -  The score corresponds to the number of free agents in group i multiplied by the weight w TG (k, i).
"LONGESTIDLETIME"  -  The score corresponds to the longest idle time of agents in group i multiplied by the weight w TG (k, i).
XML Source (w/o annotations (4); see schema source)
<xsd:simpleType name="AgentSelectionScore">
<xsd:restriction base="xsd:string">
<xsd:enumeration value="WEIGHTONLY">
</xsd:enumeration>
<xsd:enumeration value="NUMFREEAGENTS">
</xsd:enumeration>
<xsd:enumeration value="LONGESTIDLETIME">
</xsd:enumeration>
</xsd:restriction>
</xsd:simpleType>

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