|
ContactCenters V. 0.9.9. |
||||||||
PREV CLASS NEXT CLASS | FRAMES NO FRAMES | ||||||||
SUMMARY: NESTED | FIELD | CONSTR | METHOD | DETAIL: FIELD | CONSTR | METHOD |
java.lang.Objectumontreal.iro.lecuyer.contactcenters.server.AgentGroupState
umontreal.iro.lecuyer.contactcenters.server.DetailedAgentGroupState
public class DetailedAgentGroupState
Represents the state of a detailed agent group.
Constructor Summary | |
---|---|
protected |
DetailedAgentGroupState(DetailedAgentGroup group)
Constructs a new agent group state object holding state information about the agent group group. |
Method Summary | |
---|---|
AgentState[] |
getBusyAgents()
Returns the state information for each busy agent in the group at the time of state saving. |
AgentState[] |
getGhostAgents()
Returns the state information for the ghost agents in the group, at time of state saving. |
AgentState[] |
getIdleAgents()
Returns the state information about idle agents in the group, at the time of state saving. |
Methods inherited from class umontreal.iro.lecuyer.contactcenters.server.AgentGroupState |
---|
getContactsInService, getEfficiency, getNumAgents, getNumFreeAgents, getNumGhostAgents |
Methods inherited from class java.lang.Object |
---|
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait |
Constructor Detail |
---|
protected DetailedAgentGroupState(DetailedAgentGroup group)
group
- the agent group to save state.Method Detail |
---|
public AgentState[] getBusyAgents()
public AgentState[] getGhostAgents()
public AgentState[] getIdleAgents()
|
ContactCenters V. 0.9.9. |
||||||||
PREV CLASS NEXT CLASS | FRAMES NO FRAMES | ||||||||
SUMMARY: NESTED | FIELD | CONSTR | METHOD | DETAIL: FIELD | CONSTR | METHOD |