ContactCenters
V. 0.9.9.

umontreal.iro.lecuyer.contactcenters.msk.model
Class VirtualHoldManager

java.lang.Object
  extended by umontreal.iro.lecuyer.contactcenters.msk.model.VirtualHoldManager

public class VirtualHoldManager
extends Object

Implements the necessary logic for virtual holding, also called virtual queueing.


Constructor Summary
VirtualHoldManager(CallCenter cc)
          Constructs a new virtual hold manager for the call center model cc.
 
Method Summary
 void init()
          Initializes the internal variables of this manager for a new simulation.
 
Methods inherited from class java.lang.Object
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait
 

Constructor Detail

VirtualHoldManager

public VirtualHoldManager(CallCenter cc)
                   throws CallCenterCreationException
Constructs a new virtual hold manager for the call center model cc.

Throws:
CallCenterCreationException
Method Detail

init

public void init()
Initializes the internal variables of this manager for a new simulation.


ContactCenters
V. 0.9.9.

To submit a bug or ask questions, send an e-mail to Richard Simard.