Namespace: |
|
Content: |
complex, 12 attributes, 15 elements |
Defined: |
globally in ccmsk.xsd, see XML source |
Includes: |
definitions of 11 attributes and 14 elements |
Used: |
at 1 location |
XML Representation Summary | |||||
<... | |||||
agentsMult | = |
xsd:double : "1" | |||
busyCost | = |
xsd:double : "0" | |||
convertSchedulesToStaffing | = |
xsd:boolean : "false" | |||
detailed | = |
xsd:boolean | |||
efficiency | = |
xsd:double : "1" | |||
idleCost | = |
xsd:double : "0" | |||
maxAgents | = |
xsd:int | |||
minAgents | = |
xsd:int : "0" | |||
name | = |
xsd:string | |||
perUseCost | = |
xsd:double : "0" | |||
skillCount | = |
xsd:int | |||
weight | = |
xsd:double : "1" | |||
> | |||||
|
|||||
</...> |
The name assigned assigned by the name attribute is used for reporting while the properties set by the properties element can be used by programs extending the simulator.
Type Derivation Tree![]() |
<xsd:complexType name="AgentGroupParams"> <xsd:complexContent> <xsd:sequence> <xsd:choice maxOccurs="1" minOccurs="0"> <xsd:sequence> </xsd:element> </xsd:element> </xsd:sequence> </xsd:element> </xsd:element> </xsd:element> </xsd:choice> </xsd:element> </xsd:element> </xsd:element> </xsd:element> </xsd:element> </xsd:element> </xsd:element> </xsd:element> </xsd:element> </xsd:sequence> </xsd:attribute> </xsd:attribute> </xsd:attribute> </xsd:attribute> </xsd:attribute> </xsd:attribute> </xsd:attribute> </xsd:attribute> </xsd:attribute> </xsd:attribute> </xsd:attribute> </xsd:extension> </xsd:complexContent> </xsd:complexType> |
Type: |
|
Use: |
optional |
Default: |
"1" |
Defined: |
<xsd:attribute default="1" name="agentsMult" type="ssj:nonNegativeDouble"> </xsd:attribute> |
Type: |
|
Use: |
optional |
Default: |
"0" |
Defined: |
<xsd:attribute default="0" name="busyCost" type="ssj:nonNegativeDouble"> </xsd:attribute> |
Type: |
xsd:boolean |
Use: |
optional |
Default: |
"false" |
Defined: |
<xsd:attribute default="false" name="convertSchedulesToStaffing" type="xsd:boolean"> </xsd:attribute> |
Type: |
xsd:boolean |
Use: |
optional |
Defined: |
<xsd:attribute name="detailed" type="xsd:boolean"> </xsd:attribute> |
Type: |
|
Use: |
optional |
Default: |
"1" |
Defined: |
<xsd:attribute default="1" name="efficiency" type="ssj:double01i"> </xsd:attribute> |
Type: |
|
Use: |
optional |
Default: |
"0" |
Defined: |
<xsd:attribute default="0" name="idleCost" type="ssj:nonNegativeDouble"> </xsd:attribute> |
Type: |
|
Use: |
optional |
Defined: |
<xsd:attribute name="maxAgents" type="ssj:nonNegativeInt"> </xsd:attribute> |
Type: |
|
Use: |
optional |
Default: |
"0" |
Defined: |
<xsd:attribute default="0" name="minAgents" type="ssj:nonNegativeInt"> </xsd:attribute> |
Type: |
|
Use: |
optional |
Default: |
"0" |
Defined: |
<xsd:attribute default="0" name="perUseCost" type="ssj:nonNegativeDouble"> </xsd:attribute> |
Type: |
|
Use: |
optional |
Defined: |
<xsd:attribute name="skillCount" type="ssj:nonNegativeInt"> </xsd:attribute> |
Type: |
|
Use: |
optional |
Default: |
"1" |
Defined: |
<xsd:attribute default="1" name="weight" type="ssj:nonNegativeDouble"> </xsd:attribute> |
Type: |
ccmsk:AgentParams, complex content |
Defined: |
<xsd:element maxOccurs="unbounded" minOccurs="0" name="agent" type="ccmsk:AgentParams"> </xsd:element> |
Type: |
ssj:nonNegativeDoubleList, simple content |
Defined: |
<xsd:element maxOccurs="1" minOccurs="0" name="busyCostPeriod" type="ssj:nonNegativeDoubleList"> </xsd:element> |
Type: |
cc:MultiPeriodGenParams, complex content |
Defined: |
<xsd:element maxOccurs="1" minOccurs="0" name="disconnectTime" type="cc:MultiPeriodGenParams"> </xsd:element> |
Type: |
ssj:nonNegativeDoubleList, simple content |
Defined: |
<xsd:element maxOccurs="1" minOccurs="0" name="idleCostPeriod" type="ssj:nonNegativeDoubleList"> </xsd:element> |
Type: |
ssj:nonNegativeIntList, simple content |
Defined: |
<xsd:element maxOccurs="1" minOccurs="0" name="maxAgentsPeriod" type="ssj:nonNegativeIntList"> </xsd:element> |
Type: |
ssj:nonNegativeIntList, simple content |
Defined: |
<xsd:element maxOccurs="1" minOccurs="0" name="minAgentsPeriod" type="ssj:nonNegativeIntList"> </xsd:element> |
Type: |
ssj:nonNegativeDoubleList, simple content |
Defined: |
<xsd:element maxOccurs="1" minOccurs="0" name="perUseCostPeriod" type="ssj:nonNegativeDoubleList"> </xsd:element> |
Type: |
ssj:nonNegativeDoubleList, simple content |
Defined: |
<xsd:element maxOccurs="1" minOccurs="0" name="probAgents" type="ssj:nonNegativeDoubleList"> </xsd:element> |
Type: |
ssj:double01iList, simple content |
Defined: |
<xsd:element maxOccurs="1" minOccurs="0" name="probDisconnect" type="ssj:double01iList"> </xsd:element> |
Type: |
ccmsk:AgentGroupScheduleParams, complex content |
Defined: |
<xsd:element name="schedule" type="ccmsk:AgentGroupScheduleParams"> </xsd:element> |
Note that specifying a service time for a (contact type, agent group) combination using the group attribute of the serviceTime element does not cancel the effect of service time multipliers given by this element.
This array of K double-precision values provides a multiplier for each contact type. If the array is unspecified, service times are set to 1.
Type: |
ssj:positiveDoubleList, simple content |
Defined: |
<xsd:element maxOccurs="1" minOccurs="0" name="serviceTimesMult" type="ssj:positiveDoubleList"> </xsd:element> |
Type: |
ssj:nonNegativeIntList, simple content |
Defined: |
<xsd:element name="staffing" type="ssj:nonNegativeIntList"> </xsd:element> |
Type: |
ssj:IntArray, complex content |
Defined: |
<xsd:element name="staffingData" type="ssj:IntArray"> </xsd:element> |
Type: |
ssj:nonNegativeDoubleList, simple content |
Defined: |
<xsd:element maxOccurs="1" minOccurs="0" name="weightPeriod" type="ssj:nonNegativeDoubleList"> </xsd:element> |
XML Schema documentation generated with DocFlex/XML (Kit) v1.6.8 DocFlex/XML (Kit) is a freeware edition of DocFlex/XML, which is a powerful template-driven documentation and report generator from any data stored in XML files. Based on an innovative technology developed by FILIGRIS WORKS, this new tool offers virtuoso data querying and formatting capabilities not found in anything else! Need to convert your XML data into a clear nice-looking documentation or reports? Web-ready hypertext HTML or printable MS Word / OpenOffice.org friendly RTF? DocFlex/XML may be a cheap, quick and effective solution exactly for this task! Have questions? Not sure how to use it? Just send us e-mail to contact@filigris.com and we are always happy to help you! See also our services at www.filigris.com |