http://www.iro.umontreal.ca/lecuyer/contactcenters/msk
All Elements (122)
agent (type ccmsk:AgentParams)
agentGroup (type ccmsk:AgentGroupParams)
agentGroupInfo (type ccmsk:DialerAgentGroupParams)
agentGroupRanks (type ssj:doubleList)
agentGroupRanksFunc (type ssj:Named)
agentGroupRanksRel (type ssj:doubleList)
agentGroupSegment (type ccmsk:SegmentParams)
all (type ccmsk:ConditionParamsList)
arrivalProcess (type ccmsk:ArrivalProcessParams)
arrivalRates (type cc:MultiPeriodGenParams)
arrivals (type ssj:nonNegativeDoubleList)
arvGen (type ssj:RandomVariateGenParams)
busyCostPeriod (type ssj:nonNegativeDoubleList)
busyGen (type ssj:RandomVariateGenParams)
busynessGen (type ssj:RandomVariateGenParams)
call (type ccmsk:ProducedCallTypeParams)
callTypeRouting (type ccmsk:CallTypeRoutingParams)
callTypeSegment (type ccmsk:SegmentParams)
case (type ccmsk:RoutingCaseParams)
ccmsk:MSKCCParams
conferenceTime (type ccmsk:ServiceTimeParams)
copulaSigma (type ssj:DoubleArray)
custom (type ssj:Named)
data (type ssj:IntArray)
default (type ccmsk:DefaultCaseParams)
defaultArrivalProcess (type ccmsk:ArrivalProcessParams)
delaysGT (type ssj:NonNegativeDurationArray)
dialer (type ccmsk:DialerParams)
dialerLimit (type ccmsk:DialerLimitParams)
disconnectTime (type cc:MultiPeriodGenParams)
either (type ccmsk:ConditionParamsList)
expectedWaitingTimeThresh (type ssj:nonNegativeDurationList)
expectedWaitingTimesMult (type ssj:nonNegativeDoubleList)
failTime (type cc:MultiPeriodGenParams)
fracBusyAgents (type ccmsk:TwoIndicesWithTypesParams)
fracBusyAgentsThresh (type ccmsk:IndexThreshWithTypeParams)
groupToTypeMap (type ssj:IntArray)
idleCostPeriod (type ssj:nonNegativeDoubleList)
inboundGroup (type ccmsk:AgentGroupIndex)
inboundType (type ccmsk:InboundTypeParams)
inboundTypeSegment (type ccmsk:SegmentParams)
incidenceMatrixGT (type ssj:BooleanArray)
incidenceMatrixTG (type ssj:BooleanArray)
lambdas (type ssj:nonNegativeDoubleList)
maxAgentsPeriod (type ssj:nonNegativeIntList)
minAgentsPeriod (type ssj:nonNegativeIntList)
minFreeAgentsTarget (type ssj:nonNegativeIntList)
minFreeAgentsTest (type ssj:nonNegativeIntList)
nortaGamma (type ssj:positiveDoubleList)
nortaP (type ssj:double01iList)
nortaSigma (type ssj:DoubleArray)
numAgents (type ssj:nonNegativeIntList)
numAgentsData (type ssj:IntArray)
numAgentsData (type ssj:intList)
numFreeAgents (type ccmsk:TwoIndicesParams)
numFreeAgentsThresh (type ccmsk:IndexThreshIntParams)
outboundGroup (type ccmsk:AgentGroupIndex)
outboundType (type ccmsk:OutboundTypeParams)
outboundTypeSegment (type ccmsk:SegmentParams)
patienceTime (type cc:MultiPeriodGenParams)
patienceTimesMultCallBack (type ssj:nonNegativeDoubleList)
patienceTimesMultNoVirtualQueue (type ssj:nonNegativeDoubleList)
perUseCostPeriod (type ssj:nonNegativeDoubleList)
periodSegment (type ccmsk:SegmentParams)
poissonGammaRate (type ssj:nonNegativeDoubleList)
poissonGammaShape (type ssj:nonNegativeDoubleList)
preServiceTimeNoConf (type ccmsk:ServiceTimeParams)
previewTime (type ccmsk:ServiceTimeParams)
probAbandon (type ssj:double01iList)
probAgents (type ssj:nonNegativeDoubleList)
probDisconnect (type ssj:double01iList)
probPeriod (type ssj:double01iList)
probRPC (type ssj:double01iList)
probReach (type ssj:double01iList)
probTransfer (type ssj:DoubleArray)
probTransferWait (type ssj:DoubleArray)
probVirtualQueue (type ssj:double01iList)
probVirtualQueueCallBack (type ssj:double01iList)
properties (type ssj:PropertiesParams)
queueRanks (type ssj:doubleList)
queueRanksFunc (type ssj:Named)
queueRanksRel (type ssj:doubleList)
queueSizeThresh (type ccmsk:IndexThreshIntWithTypeParams)
queueSizes (type ccmsk:TwoIndicesWithTypesParams)
queueWeights (type ssj:nonNegativeDoubleList)
ranksGT (type ssj:DoubleArray)
ranksGTUpdate (type ccmsk:DoubleArrayWithMinWaitingTime)
ranksTG (type ssj:DoubleArray)
reachTime (type cc:MultiPeriodGenParams)
requiredEmptyGroupsInOut (type ssj:nonNegativeIntList)
requiredEmptyGroupsOutIn (type ssj:nonNegativeIntList)
router (type ccmsk:RouterParams)
routingTableSources (type ccmsk:RoutingTableSources)
schedule (type ccmsk:AgentGroupScheduleParams)
serviceLevel (type ccapp:ServiceLevelParams)
serviceTime (type ccmsk:ServiceTimeParams)
serviceTimesMult (type ssj:positiveDoubleList)
serviceTimesMultCallBack (type ssj:DoubleArray)
serviceTimesMultNoVirtualQueue (type ssj:DoubleArray)
serviceTimesMultTransfer (type ssj:DoubleArray)
shift (type ccmsk:ScheduleShiftParams)
shiftMatrix (type ssj:BooleanArray)
shiftPart (type ccmsk:ShiftPartParams)
skillCounts (type ssj:nonNegativeIntList)
sourceToggleTime (type ccmsk:TimeIntervalParams)
staffing (type ssj:nonNegativeIntList)
staffingData (type ssj:IntArray)
stage (type ccmsk:RoutingStageParams)
stat (type ccmsk:StatConditionParams)
statWithStat (type ccmsk:TwoIndicesParams)
statWithThresh (type ccmsk:IndexThreshParams)
targetFracAgents (type ssj:double01iList)
targetQueueRatio (type ssj:nonNegativeDoubleList)
times (type ssj:nonNegativeDurationList)
transferTarget (type ccmsk:ProducedCallTypeParams)
transferTime (type ccmsk:ServiceTimeParams)
typeToGroupMap (type ssj:IntArray)
types (type ssj:nonNegativeIntList)
values (type embedded)
weightPeriod (type ssj:nonNegativeDoubleList)
weightsGT (type ssj:DoubleArray)
weightsTG (type ssj:DoubleArray)
Complex Types (35)
ccmsk:AgentGroupIndex
ccmsk:AgentGroupParams
ccmsk:AgentGroupScheduleParams
ccmsk:AgentParams
ccmsk:ArrivalProcessParams
ccmsk:CallCenterParams
ccmsk:CallSourceParams
ccmsk:CallTypeParams
ccmsk:CallTypeRoutingParams
ccmsk:ConditionParams
ccmsk:ConditionParamsList
ccmsk:DefaultCaseParams
ccmsk:DialerAgentGroupParams
ccmsk:DialerLimitParams
ccmsk:DialerParams
ccmsk:DoubleArrayWithMinWaitingTime
ccmsk:InboundTypeParams
ccmsk:IndexThreshIntParams
ccmsk:IndexThreshIntWithTypeParams
ccmsk:IndexThreshParams
ccmsk:IndexThreshWithTypeParams
ccmsk:OutboundTypeParams
ccmsk:ProducedCallTypeParams
ccmsk:RouterParams
ccmsk:RoutingCaseParams
ccmsk:RoutingStageParams
ccmsk:RoutingTableSources
ccmsk:ScheduleShiftParams
ccmsk:SegmentParams
ccmsk:ServiceTimeParams
ccmsk:ShiftPartParams
ccmsk:StatConditionParams
ccmsk:TimeIntervalParams
ccmsk:TwoIndicesParams
ccmsk:TwoIndicesWithTypesParams
Simple Types (11)
ccmsk:AgentSelectionScore
ccmsk:ContactSelectionScore
ccmsk:CorrelationFit
ccmsk:GammaShapeEstimatorType
ccmsk:GroupToTypeMapSource
ccmsk:IncidenceMatrixGTSource
ccmsk:IncidenceMatrixTGSource
ccmsk:RanksGTSource
ccmsk:RanksTGSource
ccmsk:Relationship
ccmsk:TypeToGroupMapSource
Element Groups (2)
ccmsk:Conditions
ccmsk:VectorsOfRanks