http://www.iro.umontreal.ca/lecuyer/contactcenters/msk
All Elements (122)
agent
(type
ccmsk:AgentParams
)
agentGroup
(type
ccmsk:AgentGroupParams
)
agentGroupInfo
(type
ccmsk:DialerAgentGroupParams
)
agentGroupRanks
(type
ssj:doubleList
)
agentGroupRanksFunc
(type
ssj:Named
)
agentGroupRanksRel
(type
ssj:doubleList
)
agentGroupSegment
(type
ccmsk:SegmentParams
)
all
(type
ccmsk:ConditionParamsList
)
arrivalProcess
(type
ccmsk:ArrivalProcessParams
)
arrivalRates
(type
cc:MultiPeriodGenParams
)
arrivals
(type
ssj:nonNegativeDoubleList
)
arvGen
(type
ssj:RandomVariateGenParams
)
busyCostPeriod
(type
ssj:nonNegativeDoubleList
)
busyGen
(type
ssj:RandomVariateGenParams
)
busynessGen
(type
ssj:RandomVariateGenParams
)
call
(type
ccmsk:ProducedCallTypeParams
)
callTypeRouting
(type
ccmsk:CallTypeRoutingParams
)
callTypeSegment
(type
ccmsk:SegmentParams
)
case
(type
ccmsk:RoutingCaseParams
)
ccmsk:MSKCCParams
conferenceTime
(type
ccmsk:ServiceTimeParams
)
copulaSigma
(type
ssj:DoubleArray
)
custom
(type
ssj:Named
)
data
(type
ssj:IntArray
)
default
(type
ccmsk:DefaultCaseParams
)
defaultArrivalProcess
(type
ccmsk:ArrivalProcessParams
)
delaysGT
(type
ssj:NonNegativeDurationArray
)
dialer
(type
ccmsk:DialerParams
)
dialerLimit
(type
ccmsk:DialerLimitParams
)
disconnectTime
(type
cc:MultiPeriodGenParams
)
either
(type
ccmsk:ConditionParamsList
)
expectedWaitingTimeThresh
(type
ssj:nonNegativeDurationList
)
expectedWaitingTimesMult
(type
ssj:nonNegativeDoubleList
)
failTime
(type
cc:MultiPeriodGenParams
)
fracBusyAgents
(type
ccmsk:TwoIndicesWithTypesParams
)
fracBusyAgentsThresh
(type
ccmsk:IndexThreshWithTypeParams
)
groupToTypeMap
(type
ssj:IntArray
)
idleCostPeriod
(type
ssj:nonNegativeDoubleList
)
inboundGroup
(type
ccmsk:AgentGroupIndex
)
inboundType
(type
ccmsk:InboundTypeParams
)
inboundTypeSegment
(type
ccmsk:SegmentParams
)
incidenceMatrixGT
(type
ssj:BooleanArray
)
incidenceMatrixTG
(type
ssj:BooleanArray
)
lambdas
(type
ssj:nonNegativeDoubleList
)
maxAgentsPeriod
(type
ssj:nonNegativeIntList
)
minAgentsPeriod
(type
ssj:nonNegativeIntList
)
minFreeAgentsTarget
(type
ssj:nonNegativeIntList
)
minFreeAgentsTest
(type
ssj:nonNegativeIntList
)
nortaGamma
(type
ssj:positiveDoubleList
)
nortaP
(type
ssj:double01iList
)
nortaSigma
(type
ssj:DoubleArray
)
numAgents
(type
ssj:nonNegativeIntList
)
numAgentsData
(type
ssj:IntArray
)
numAgentsData
(type
ssj:intList
)
numFreeAgents
(type
ccmsk:TwoIndicesParams
)
numFreeAgentsThresh
(type
ccmsk:IndexThreshIntParams
)
outboundGroup
(type
ccmsk:AgentGroupIndex
)
outboundType
(type
ccmsk:OutboundTypeParams
)
outboundTypeSegment
(type
ccmsk:SegmentParams
)
patienceTime
(type
cc:MultiPeriodGenParams
)
patienceTimesMultCallBack
(type
ssj:nonNegativeDoubleList
)
patienceTimesMultNoVirtualQueue
(type
ssj:nonNegativeDoubleList
)
perUseCostPeriod
(type
ssj:nonNegativeDoubleList
)
periodSegment
(type
ccmsk:SegmentParams
)
poissonGammaRate
(type
ssj:nonNegativeDoubleList
)
poissonGammaShape
(type
ssj:nonNegativeDoubleList
)
preServiceTimeNoConf
(type
ccmsk:ServiceTimeParams
)
previewTime
(type
ccmsk:ServiceTimeParams
)
probAbandon
(type
ssj:double01iList
)
probAgents
(type
ssj:nonNegativeDoubleList
)
probDisconnect
(type
ssj:double01iList
)
probPeriod
(type
ssj:double01iList
)
probRPC
(type
ssj:double01iList
)
probReach
(type
ssj:double01iList
)
probTransfer
(type
ssj:DoubleArray
)
probTransferWait
(type
ssj:DoubleArray
)
probVirtualQueue
(type
ssj:double01iList
)
probVirtualQueueCallBack
(type
ssj:double01iList
)
properties
(type
ssj:PropertiesParams
)
queueRanks
(type
ssj:doubleList
)
queueRanksFunc
(type
ssj:Named
)
queueRanksRel
(type
ssj:doubleList
)
queueSizeThresh
(type
ccmsk:IndexThreshIntWithTypeParams
)
queueSizes
(type
ccmsk:TwoIndicesWithTypesParams
)
queueWeights
(type
ssj:nonNegativeDoubleList
)
ranksGT
(type
ssj:DoubleArray
)
ranksGTUpdate
(type
ccmsk:DoubleArrayWithMinWaitingTime
)
ranksTG
(type
ssj:DoubleArray
)
reachTime
(type
cc:MultiPeriodGenParams
)
requiredEmptyGroupsInOut
(type
ssj:nonNegativeIntList
)
requiredEmptyGroupsOutIn
(type
ssj:nonNegativeIntList
)
router
(type
ccmsk:RouterParams
)
routingTableSources
(type
ccmsk:RoutingTableSources
)
schedule
(type
ccmsk:AgentGroupScheduleParams
)
serviceLevel
(type
ccapp:ServiceLevelParams
)
serviceTime
(type
ccmsk:ServiceTimeParams
)
serviceTimesMult
(type
ssj:positiveDoubleList
)
serviceTimesMultCallBack
(type
ssj:DoubleArray
)
serviceTimesMultNoVirtualQueue
(type
ssj:DoubleArray
)
serviceTimesMultTransfer
(type
ssj:DoubleArray
)
shift
(type
ccmsk:ScheduleShiftParams
)
shiftMatrix
(type
ssj:BooleanArray
)
shiftPart
(type
ccmsk:ShiftPartParams
)
skillCounts
(type
ssj:nonNegativeIntList
)
sourceToggleTime
(type
ccmsk:TimeIntervalParams
)
staffing
(type
ssj:nonNegativeIntList
)
staffingData
(type
ssj:IntArray
)
stage
(type
ccmsk:RoutingStageParams
)
stat
(type
ccmsk:StatConditionParams
)
statWithStat
(type
ccmsk:TwoIndicesParams
)
statWithThresh
(type
ccmsk:IndexThreshParams
)
targetFracAgents
(type
ssj:double01iList
)
targetQueueRatio
(type
ssj:nonNegativeDoubleList
)
times
(type
ssj:nonNegativeDurationList
)
transferTarget
(type
ccmsk:ProducedCallTypeParams
)
transferTime
(type
ccmsk:ServiceTimeParams
)
typeToGroupMap
(type
ssj:IntArray
)
types
(type
ssj:nonNegativeIntList
)
values
(type embedded)
weightPeriod
(type
ssj:nonNegativeDoubleList
)
weightsGT
(type
ssj:DoubleArray
)
weightsTG
(type
ssj:DoubleArray
)
Complex Types (35)
ccmsk:AgentGroupIndex
ccmsk:AgentGroupParams
ccmsk:AgentGroupScheduleParams
ccmsk:AgentParams
ccmsk:ArrivalProcessParams
ccmsk:CallCenterParams
ccmsk:CallSourceParams
ccmsk:CallTypeParams
ccmsk:CallTypeRoutingParams
ccmsk:ConditionParams
ccmsk:ConditionParamsList
ccmsk:DefaultCaseParams
ccmsk:DialerAgentGroupParams
ccmsk:DialerLimitParams
ccmsk:DialerParams
ccmsk:DoubleArrayWithMinWaitingTime
ccmsk:InboundTypeParams
ccmsk:IndexThreshIntParams
ccmsk:IndexThreshIntWithTypeParams
ccmsk:IndexThreshParams
ccmsk:IndexThreshWithTypeParams
ccmsk:OutboundTypeParams
ccmsk:ProducedCallTypeParams
ccmsk:RouterParams
ccmsk:RoutingCaseParams
ccmsk:RoutingStageParams
ccmsk:RoutingTableSources
ccmsk:ScheduleShiftParams
ccmsk:SegmentParams
ccmsk:ServiceTimeParams
ccmsk:ShiftPartParams
ccmsk:StatConditionParams
ccmsk:TimeIntervalParams
ccmsk:TwoIndicesParams
ccmsk:TwoIndicesWithTypesParams
Simple Types (11)
ccmsk:AgentSelectionScore
ccmsk:ContactSelectionScore
ccmsk:CorrelationFit
ccmsk:GammaShapeEstimatorType
ccmsk:GroupToTypeMapSource
ccmsk:IncidenceMatrixGTSource
ccmsk:IncidenceMatrixTGSource
ccmsk:RanksGTSource
ccmsk:RanksTGSource
ccmsk:Relationship
ccmsk:TypeToGroupMapSource
Element Groups (2)
ccmsk:Conditions
ccmsk:VectorsOfRanks