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ContactCenters V. 0.9.9. |
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java.lang.Objectumontreal.iro.lecuyer.contactcenters.server.AgentGroupState
public class AgentGroupState
Represents the state of an agent group, i.e., the contacts being served at a specific simulation time.
Constructor Summary | |
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protected |
AgentGroupState(AgentGroup group)
Constructs a new state object holding the state of the agent group group. |
Method Summary | |
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EndServiceEvent[] |
getContactsInService()
Returns the end-service events representing the contacts being served at the time the state was saved. |
double |
getEfficiency()
Returns the efficiency of the agent group at the time of state saving. |
int |
getNumAgents()
Returns the number of agents in the agent group at the time of state saving. |
int |
getNumFreeAgents()
Returns the number of free agents in the agent group at the time of state saving. |
int |
getNumGhostAgents()
Returns the number of ghost agents in the agent group at the time of state saving. |
Methods inherited from class java.lang.Object |
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clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait |
Constructor Detail |
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protected AgentGroupState(AgentGroup group)
group
- the agent group to be saved.Method Detail |
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public EndServiceEvent[] getContactsInService()
public double getEfficiency()
public int getNumAgents()
public int getNumFreeAgents()
public int getNumGhostAgents()
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ContactCenters V. 0.9.9. |
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